Frequently Asked Questions
Web Design
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Who Owns My Website?
Always you. If ever you decide you just want a clean break let us know you'd like to take it with you and we will either give you instructions to transfer the website as is, or we will package up the code and give it to you. Any developer with their salt can load it to a hosting platform for you.
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Will You Build My Site On Another Platform?
Yes. Please see our services page for more information.
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I Have A Website. I Just Want It To Be Better.
We are always happy to take a look and give you some options. Sometimes, just a little tweaking and some new content can make all the difference. For more extensive fixes we find it's usually more cost effective for us to build a new website on our platform.
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Where Do You Get The Content For My Site?
We have professional, US based, writers. All of our pages are at least 500 words and are run through a plagarism checker to ensure original content.
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Do You Guarantee Mobile Friendly?
Yes! We will even give you the link to test it.
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What SEO Is Included With The Website Build?
We optimize all meta tags, alt images, page titles, page descriptions, and ensure each page has an H1 heading.
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Do You Index My Website With Google?
Not only do we index your site, we set up your Google Analytics and Google Console accounts. These are in your name and you own them.
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Do I Have To Transfer My Domain To You?
No! And frankly, you should never transfer your domain to anyone! It's not necessary and just a way to trap you. We want customers not hostages. You own everything we do.
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Will My Website Be Unique?
If you choose our custom website option then yes. We also offer template customization for virtually all other platforms like Wix, GoDaddy, Weebly and more.
General
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How Can I Pay?
We invoice through Square. Payment is due on receipt. If payment is not made by day 6 the system will automatically suspend services and unpublish the website. It is best to leave a credit card on file for auto pay. 98% of our customers do!
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What If I Miss My Payment For Monthly Service?
The best way to avoid this is to set up auto pay. If you miss a payment, the system will send you three reminders. After the 3rd reminder, you will receive a suspension warning. Websites with no payment are suspended on day 6. They are immediately reactivated upon payment. We keep your website for 90 days. After 90 days, the code will be packaged and stored on Dropbox for you. 30 days after that it will be deleted.